tag:blogger.com,1999:blog-8930153101988441660.post5918148099724913596..comments2023-10-20T11:33:42.846-04:00Comments on Bank Marketing Strategy: Top 10 Retail Banking Trends and Predictions for 2014Anonymoushttp://www.blogger.com/profile/05424097007271218756noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-8930153101988441660.post-62637816473636483512014-01-03T11:33:21.631-05:002014-01-03T11:33:21.631-05:00That's really a lot of information shared here...That's really a lot of information shared here. I really liked reading this post.Anonymoushttps://www.blogger.com/profile/10029201539401303585noreply@blogger.comtag:blogger.com,1999:blog-8930153101988441660.post-46080790255687942002013-12-23T12:15:07.870-05:002013-12-23T12:15:07.870-05:00With all the trends that happened last year, your ...With all the trends that happened last year, your predictions look on point and will most likely happen.Australia Business Newshttp://www.21stcenturynews.com.au/noreply@blogger.comtag:blogger.com,1999:blog-8930153101988441660.post-57172303283424522592013-12-16T23:12:55.614-05:002013-12-16T23:12:55.614-05:00Jim, this blog post is full of great stuff. Thanks...Jim, this blog post is full of great stuff. Thanks for doing this again this year.<br /><br />I like that you led off with comments from our mutual friend Brett King. Two that spoke to me are:<br /><br />1) We'll see greater experimentation in new products and revenue build around mobile, web and social commerce<br />2) We’ll also see the emergence of Drive-to-Digital competing with Drive-to-Branch<br /><br />A very important component of every successful business is finding ways to generate revenue. After the mistake of unqualified free banking, banks need clearly communicate new products and services and the associated costs to use these services. Enhanced service offerings around mobile and the web are great place to make this happen and Brett nailed this one. <br /><br />Brett's other point, the emergence of "Drive-to-Digital," is a good one as many banks and credit unions have yet to test these waters. His best quote is "finally we’ll start to see a concerted effort to revenue fulfillment digitally." I can not agree more.<br /><br /><br />MY TOP THREE 2014 PREDICTIONS<br /><br />Disruption will continue in retail banking and business banking. The disruption will not be from start-ups or neo-banks. The continued disruption will be from the biggest banks. They will continue their growth as they have over the last few years. <br /><br />Banks will continue to build physical locations in 2014. I do not mean retail bank branching, that will continue to decline. What I am talking about are those physical locations that house business and commercial relationship teams. Some will be official branch locations if they accept deposits but many will simply be office space. This type of expansion for banks has been very lucrative since the recent economic woes.<br /><br />After participating in the November 14th, 2013 #SOHOStudy Twitter Town Hall with colleagues from Barlow Research and Digital Insight, I am predicting that the SOHO market will begin to get the attention it deserves from banks. Barlow predicts that the market potential revenue from fees and deposits in the SOHO segment is $36.2B. No other segment has this potential. The data quoted is from this site: http://www.banking2020.com/2013/08/20/small-office-home-office-banking<br /><br />That is my three. I hope to see others post theirs.<br /><br />@dmgerbinoDavid Gerbinohttps://www.blogger.com/profile/16582273033896954219noreply@blogger.comtag:blogger.com,1999:blog-8930153101988441660.post-33947255119012375882013-12-16T20:59:04.119-05:002013-12-16T20:59:04.119-05:00Jim, another amazing write up. So much to absorb I...Jim, another amazing write up. So much to absorb I had to read it multiple times, with intermissions. <br /><br />2014 will be a key year for the industry as the behaviour, culture and nature of the customer continues to evolve. I think one of the key limitations of the incumbents is they see everything as 'silver bullet' technologies, or 'magic' new channels, but forget that banking is not about technologies, channels or even products. It's about how we all use money to empower our lives. <br /><br />The truly amazing thing is most traditional bankers have forgotten 'why' we have and need money. Understanding 'why' is a key reason startups tend to lead the pack. Can banks wake up in 2014? Or will they continue to leave the door wide open for innovators and disruptors?Scott Baleshttp://www.scottebales.comnoreply@blogger.comtag:blogger.com,1999:blog-8930153101988441660.post-81228660930425323912013-12-16T18:44:56.062-05:002013-12-16T18:44:56.062-05:00Jim, all I can say is, WOW!" A lot to digest ...Jim, all I can say is, WOW!" A lot to digest in one reading. Any attempt to grapple with all the trends and issues you highlight in this piece is overwhelming. A Team approach is the only chance...<br /><br />As you mention, the minimal attention given the "unbanked" is a surprise. 30M plus consumers in the USA alone lacking ANY banking relationship cannot be dismissed. Thank You for this! Jer Trihousehttp://www.paydayloanindustryblog.comnoreply@blogger.comtag:blogger.com,1999:blog-8930153101988441660.post-73278122541306959032013-12-16T13:01:07.872-05:002013-12-16T13:01:07.872-05:00Or pre-email.
Definitely a challenging undertaki...Or pre-email. <br /><br />Definitely a challenging undertaking but well worth the time because of the amazing insights and perspectives received. Unlike past years, this year had significant consistency in all global regions despite regulatory differences. I can't imagine trying to do this type of effort with a book like you, Chris and others have done. Thanks for your insight.Anonymoushttps://www.blogger.com/profile/05424097007271218756noreply@blogger.comtag:blogger.com,1999:blog-8930153101988441660.post-75589807240288663332013-12-16T12:51:56.176-05:002013-12-16T12:51:56.176-05:00Great post Jim. This is the definitive who's w...Great post Jim. This is the definitive who's who of FinTech. I was just thinking how hard it would have been to compile this sort of list and analysis pre-social...Anonymoushttps://www.blogger.com/profile/05416003758431089794noreply@blogger.com